Refund Policy
A legal disclaimer
The information, tools, templates, and other digital products provided on this website are intended for educational and informational purposes only. While we strive to provide high-quality content, we make no guarantees regarding results, performance, or success. By purchasing and/or using our products, you agree that the use of our digital content is at your own risk. All content is provided "as is" without warranties of any kind, either express or implied.
Refund Policy - the basics
We want you to be satisfied with your purchase. If you've accessed and used a digital product of mine but aren't satisfied, you may request a full refund within 14 days of your purchase. Proof of usage (e.g., login, download, or file access) is required for refund eligibility.
Important:
Refunds are not available if the product has not been used or accessed. This policy helps us prevent misuse and ensures fairness for all customers.
To request a refund, please contact me at nick@hayescreativesolutions.com with your order details and a brief explanation. We’ll review your request within 2–3 business days.